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"Clave" debit card System

Characteristics of this service:

The main characteristics which may be highlighted in relation to this payment instrument are the following:

Precision reliability based on an electronic data transference system.

Easy handling and management both to the trader, who will only need for the automatic teller or the sales point to read the magnetic band and receive confirmation of the transaction, and to the client or card holder, who only needs to remember his personal identification number and sign the pertinent transaction receipt.

Security in all business transactions due to the availability of fast and advanced cryptology and authentication systems which, in turn, guarantee the inaccessibility to all personal data.

Standardization convenience due to the fact that the "Clave" debit card is a payment instrument accepted by most commercial establishments in view of the proliferation of its use.

7 days x 24 hours auto service:  This means considerable time saving by avoiding long waiting lines at the banking offices.



The services offered by Banco Aliado through the use of our "Clave" debit cards are the following:
  • Savings and Checking Accounts balance verification
  • Cash withdrawal from Savings and Checking Accounts
  • Deposits in our automatic tellers
  • Payment of utility services such as Electricity, Telephone and Water
  • Transfer of funds to and from different accounts
  • Donations to institutions authorized by Telered
  • Purchase of pre-paid cell phone cards and telechip cards
  • Payments to commercial establishments affiliated to the "Clave" debit card system, utilizing the debit card and inserting the pertinent Personal Identification Number (PIN) or security code.
  • Cash withdrawals, consultations and transfer of funds to and from different accounts, in all automatic tellers affiliated to the "Plus" debit card system at international level
  • Electronic payroll service
  • Any other service which may be offered through the use of our "Clave" debit card system

“Clave” debit card System Security
Some security advice:
  • Do not place your card close to magnets or magnetic fields as the same erase the information recorded in the magnetic band
  • Do not expose your card to high temperatures (hot or cold)
  • Never bend your card
  • Examine your name at the time of receiving your "Clave" debit card so as to verify that it is correctly written
  • Do not write your Personal Identification Number (PIN) or secret code in the card’s paper band; this band is to contain only your signature, which is very important for verification purposes and, at the same time, facilitates its tracing in the event of losing it.
  • In the event your "Clave" debit card does not adequately function or for any reason has been lost, you must immediately contact the issuing bank so as to enable its evaluation and, if necessary, its replacement with a new one.

Advises to follow for the protection of your Secret Code or PIN:

  • Do not write your secret number anywhere. The secret number must be memorized, for your own good, and if for some reason you have forgotten it, contact your bank immediately.
  • Never give your secret number to another person and do not lend your card to anybody. The "Clave" debit card is for your exclusive personal use.
  • If the automatic teller is out of service, do not insert your secret number, as it will not function.
  • Always ensure that you withdrew or were given back your card after each and every business transaction whether in an automatic teller or in a commercial establishment.

Security in International "Clave" debit card Transactions
Whenever you travel and plan to use your "Clave" debit card at international tellers, always remember the following:
  • Verify the expiration date of your "Clave" debit card prior to leaving the country
  • Make sure that you have properly memorized your secret number (PIN)
  • Every automatic teller you plan to use must bear the PLUS emblem
  • Whenever using your "Clave" debit card in countries where the U.S. Dollar is not the currency in use, the automatic tellers shall provide you with cash equivalent in the currency used in that particular country
  • The approximate time for the execution of any given transaction is 10 seconds
  • In the event your card is captured by the automatic teller, you must retrieve it in Panama at the bank who issued it.
Superintendencia de Bancos de Panama

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